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360 career assessment
What is a 360 review?
A 360 review is a unique performance review method because it goes beyond the input of an employee's direct manager. Peers, staff from separate departments, and even the business' customers can contribute to a staff member's performance review. The benefit of a 360 review is that it provides a well-rounded, comprehensive evaluation of an employee and how they affect all parts of the organization. Understanding what a 360 review is and how it works is essential in gaining as much from the process as possible.
Benefits of the 360 performance review
Because a 360 review goes beyond the input of just an employee's direct manager, staff members receive more comprehensive feedback from more areas of an organization. If a manager supervises many employees, accurately tracking every individual's performance may be challenging. A 360 review can provide insight that may not be regularly available.
The feedback customers or clients give you directly can be very valuable because it addresses their experiences and needs. Similarly, feedback from peers and colleagues holds all staff accountable and motivates a team to improve. The client and customer feedback methods also provide the greatest chance of having your skills and successes reported.
How a 360 review works
Companies can conduct a 360 review in various ways, and methods differ from one organization to the next. Sometimes, a manager requests feedback from the people you interact with the most in your workplace to understand your performance in the fairest way. Once a manager selects the process by which they will conduct the 360 reviews, they may carry it out by:
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Selecting individuals to provide feedback, ideally in a group comprising various workplace points of contact
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Requesting personalized feedback and collecting the responses
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Identifying any apparent patterns that consistently exhibit themselves
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Determining whether you need to improve on anything or request compensation for good work with a raise or a promotion